Privacy Policy

 

Last Updated: 22 sept. 2024

Thank you for using our Flataverse – Flat Earth 3D Simulator & Collections app (“App”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our App. By using the App, you agree to the terms described below.

  1. Information We Collect

We may collect the following types of information:

1.1 Personal Information  

  • Contact Information: When you communicate with us, we may collect your name, email address, or other contact details.

1.2 Usage Data  

  • Information we automatically collect or is generated about you when you use the Services:
  • Identifiers, such as your IP address, device ID, and device information (such as model, brand and operating system).
  • We may collect information about your device’s location with your permission to provide location-based features in the App, such as mapping or geolocation services.
  • Cookies: we use cookies and other similar technologies (“Cookies”) to enhance your experience when using the Services. For more information about our Cookies policy, see below How We Use Cookies and Similar Technologies section.
  • Information you generate when using the Services: You may provide Information as part of your use of the Services, including any Information you provide when sending messages through the Services. Also, if you choose to share and collaborate on a task with your co-workers or friends, we will collect the email address of your co-workers or friends.
  • Please make sure you have permission from your co-workers or friends before sharing Information referring to your co-workers or friends with us.
  • Information regarding your use of the Services, such as app use information, interactions with our team, and transaction records.
  • Information received from third parties.
  • Information we receive from third party platforms – we may receive Information which may include your username, email address, and profile picture.
  • Information from platforms our Services relies on, such as for transaction information and payment verification.

  

  1. How We Use Your Information

We use your information for the following purposes:

  • To Operate the App: We use your data to provide, personalize, and improve your experience with the App.
  • Customer Support: We may use your contact information to respond to inquiries or provide assistance.
  • App Improvements: We use usage data to identify trends and improve the functionality of the App.
  • Marketing: With your consent, we may send you promotional content about updates, new features, or relevant products
  • Improve and monitor the Services. It is in our legitimate interests to improve our Services for our customers. When doing so, we may collect Information we automatically collect or is generated about you when you use the Services, as well as non-personal Information about your device such as device manufacturer, model and operating system, and the amount of free space on your device
  • Conduct surveys and Interviews. From time to time, we may ask you to participate in surveys and Interviews we conduct which are in our legitimate interest because they help us understand our users and improve the Services. If you participate, we process your registration information and any other Information collected through the survey questions.
  1. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following situations:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating the App (e.g., cloud hosting, analytics).
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Correction: You may request access to or correction of the personal information we hold about you.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at connect@flataverse.com.

  1. Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

  1. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Flataverse Team 

www.flataverse.com

connect@flataverse.com